Through our online reservation system, you can make reservations for Car Ferries (for passengers with or without cars) and Jetfoils.
Click here to reserve your tickets
Reservation acceptance period.
For those traveling by car: Available online from two months prior to the boarding date until 9:00 pm on the day before the boarding date.
Passenger-only boarding: Available online from two months prior to the boarding date until 30 minutes prior to the departure of the ship.
1. Tap “Ticket Reservations” on the Sado Steam Ship homepage (top page).
2. Tap “Click here for first time visitors” at the bottom of the login page.
3. Enter your email address and tap “Submit”
4. Tap the URL in the email you received.
5. Please register your information.
6. Enter your customer information and tap “Confirmation”
If you do not wish to receive emails, uncheck the box.
7. Tap “Register” to complete registration.
2. Enter your email address and password and tap “Login”.
3. Tap “Reserve” on My page.
4. After entering your reservation information, tap “Book one way only” for a one-way reservation, or tap “Then enter your return reservation information” for a round-trip reservation.
5. Check that you agree to the policy of online reservation and tap “Proceed Settlement.”
6. Enter your card details and make the payment.
7. Your reservation is complete.
When boarding using a digital ticket, you will need to display the QR code of the issued ticket on your smartphone or other device. Please prepare it in advance just before boarding.
3. Tap “Ticket Display” on My Page.
4. The ticket will be displayed.
List of facilities eligible for the 2024 Sado-Niigata Tourist Facility Discount Voucher and its benefits（PDF）
Please log in to the online reservation page and make any changes. For those taking a passenger car or motorcycle on the ship, you can make the changes online until 9 pm on the day before boarding. For passengers only, you can make the changes online up until 30 minutes before the departure of your ferry. After that time and before the departure of your outbound ferry, please contact the port of boarding. After passing through the ticket gate for the outbound journey, you cannot make changes to your return journey online. Please make the changes at the ticket office at the port of boarding for the return journey.
Regarding refunds when changing reservations made with credit card payments:If the boarding fare changes due to changes to your online reservation, the credit card payment will be cancelled and the new boarding fare will be charged to your credit card again, so both the old and new amounts will be debited from your account. The old amount will be refunded at a later date, but there may be a double deduction until the refund is made. For inquiries about refunds, please contact your card issuer directly.
To cancel your reservation, please log in to the reservation page and follow the cancellation procedure. You can cancel your reservation online up until the departure time of the ferry. Please note that a cancellation fee will be charged. The refunded boarding fare will be credited to your credit card at a later date.
Cancellation Policy
Boarding with pets
For passengers with disabilities
Information about baggage
Services and their cancellation