USER GUIDE

BOARDING GUIDE

For passengers boarding without a vehicle(Car Ferry・Jetfoil)

STEP-1 Confirmation of service status

Please check the service status before leaving your home on the day of boarding.

Also, please check one-week operation forecast service.

Service status


One-week operation forecast


Services and their cancellation

STEP-2 Going to the port

ターミナル

Please arrive at the port with plenty of time to spare.
Customers who purchase tickets at the counter or from ticket vending machines on the day are requested to arrive 30 to 40 minutes prior to their departures to make their purchases. The ticket gates will open approximately 15 to 20 minutes prior to departure time.

Access Map


Terminal Guide

STEP-3 Preparing digital tickets

Before boarding the ship, there will be a ticket gate. Please have your digital ticket ready before the ticket gate. Please check your digital ticket from the login page below or the e-mail you received when you completed your reservation.

Login and display ticket

STEP-4 Checking tickets・Boarding

When the ticket gate starts, please read the digital ticket displayed on your smart phone into the ticket gate machine. When reading the ticket, please maximize the brightness of your smartphone screen. After passing through the ticket gate, you will be able to board the ship.

Login and display ticket


About the Ships

If you have any other questions about boarding, please check the information below.

Click here to learn more about each port terminal