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USER GUIDE
HOW TO MAKE A RESERVATION
BOARDING GUIDE
MEMBER SERVICES
TICKET RESERVATIONS
BOARDING WITH PETS
FOR PASSENGERS WITH DISABILITIES
INFORMATION ABOUT BAGGAGE
SERVICES AND THEIR CANCELLATION
BOARDING A SHIP
NIIGATA-RYOTSU
ROUTE
SERVICE STATUS
SEAT AVAILABILITY
FARE TABLE
TIMETABLE
ABOUT THE SHIPS
TERMINAL GUIDE
ACCESS MAP
NAOETSU-OGI
ROUTE
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SEAT AVAILABILITY
FARE TABLE
TIMETABLE
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FAQ
About reservations
About fares and discounts
About boarding
About individual ports and service counters
About onboard the ferry
Other
About reservations
My car changed after I made my reservation. What should I do?
I have not received a reservation confirmation email.
Can I board without making a reservation?
Is it okay if the name of the person making the reservation and the name of the actual passenger are different?
When I tried to select seats so that I was next to the person I was traveling with, I could only get seats that placed us apart.
Can I travel on standby?
About fares and discounts
What are the conditions for adult and child fares?
I haven′t yet decided on my return leg ship. If I don′t decide the time of my return leg, am I still eligible for a round trip discount?
About boarding
Can I check in with my car and fellow passengers at the same time?
If the load packed on my car is sticking out the rear end of the car, what happens to the fare?
Do I need a passenger list when boarding?
I lost my boarding ticket. Can I still board the ferry?
It is stated that boarding procedures must be completed 30 minutes prior to departure, but does this mean that I cannot board if this time has passed?
About individual ports and service counters
What are the ticket sales counter′s business hours?
Are there any ATMs at each port?
About onboard the ferry
Is there Wi-Fi on the ferry?
Can I rent a blanket?
Can I go outside onto the deck of the ship?
Other
What happens if there is an accident, injury, or problem caused by pets on board?
Is there motion sickness medication for sale?
PAGETOP
TICKET RESERVATIONS
TICKET RESERVATIONS